Thanks for using Tempo, your smart calendar. Here’s some quick tips and if you need more help, send us an email at support@tempo.ai, or visit getsatisfaction.com/tempo.

Using Tempo

Tempo is a smart calendar so it prepares you for what’s next.  You’ll have everything you need — contacts, locations, emails, documents for every meeting.  It’s all there so in one tap you can text, email or call, read relevant emails and documents, get directions, and even dial into conference calls.

Never dial passcodes — In one tap, Tempo dials you into conference calls without the passcode hassle.

Find it quick — Tempo puts relevant documents in every event — Word, Excel, PowerPoint, PDFs and images.

Never hunt for emails – Tempo finds emails related to each meeting so you can easily review in advance or during the meeting.

Right place, right time — Tempo finds locations, directions and nearby parking, even when you don’t enter an address.  It even estimates the drive time.

Reach them quick – Even with just a first name, Tempo finds the person you need to reach.  Email, text or call attendees in one tap.

Never leave them waiting – Tempo lets you send attendees a “running late” text or email in one tap.

Keep on top of flights – Tempo finds all of your air travel and give you the flight status

The more accounts you connect to Tempo, the smarter it will be for you.  Connecting your address book, email accounts and location will ensure more precise results in your calendar.  In particular, we recommend that you connect your primary email account for the best experience.

Getting started

After you launch Tempo, there are a few steps to personalize your calendar before you start using it.

  • Register: either via email, Facebook or LinkedIn
  • Connect your calendars:  pulls all of your calendars into Tempo
  • Connect your contacts:  links your address books so you can access the people in your calendar and their contact details in one tap
  • Connect your email accounts:  finds email threads for each of your meetings, and suggests attendees with their contact details, even if they were not explicitly listed in the event.  Also puts relevant documents from your email attachments into every meeting.
  • Set your current location:  helps Tempo find the exact address of your next meeting and navigate you there
  • Set smart alerts:  gets you there on time with alerts that you can snooze.

Please remember two important things when you go through these steps.

  1. If you connect more accounts and especially your primary ones, you will greatly improve your experience and Tempo’s ability to find what you need.
  2. We take your privacy very seriously. Your privacy is protected and your data is secure.

Personalization takes a few minutes
After you finish these steps, it may take Tempo fifteen minutes or more to make your calendar smart. We will send you a notification as soon as your smart calendar is personalized and ready to use.

Change your settings and manage accounts

You have complete control of your settings and can change them anytime in Account Settings.  That means you can add and remove email accounts, contacts, calendars, Facebook, LinkedIn and current location.  (For the best experience, we encourage you to add rather than remove.)  If you skipped a step in the setup or changed your mind, just go to Account Settings.

When you do change your settings and add new accounts, it will take Tempo a few minutes to get this new data processed.  Just like the first time, we’ll send you a notification when we’re done.

How do I sync with the calendars on my desktop, laptop, and tablet?

Tempo synchronizes with the calendar on your iPhone which may be synced to Google Calendar or Exchange or other.

For example, you can create a meeting in your calendar on your desktop computer and if you connected that calendar to your iPhone, the meeting will automatically show up in Tempo.  You don’t have to do a thing.

If you don’t immediately see the meeting in Tempo, then just close Tempo and launch it again.  You will see a spinner on the left side of your phone’s status bar (next to the WIFI icon) indicating that Tempo is synchronizing your calendar.  It’s not typical that you need to re-launch Tempo to synchronize, but just in case.

If you just edited your event and want Tempo to make its smart suggestions based on your edits, simply close the event and open it again.

Tempo’s suggestions seem wrong. What can I do?

Like a search engine, Tempo attempts to surface the most relevant information for every meeting and event in your calendar but it will make mistakes. It learns from your patterns so the more you use Tempo the more accurate it becomes over time.  Tempo is most accurate when you have your primary email, calendar, and contact connected to Tempo.

You can help Tempo by putting more details in the title or location field or the notes. Sometimes just adding the first initial of a person’s last name or placing the location in the “Location” field in the calendar event will significantly improve your results.

That said, we’re sometimes still very wrong! In these cases, please let us know.

  • Send us an email:   From the app, in Settings, go to “Send Feedback.”  In your email, please be sure to tell us what type of information is showing up inaccurately in your events and we will be happy to investigate

Otherwise, stay tuned as our systems continue to get smarter and smarter.

Can I connect Dropbox, Evernote and my other accounts?

We focused our initial efforts on calendars, address books, Gmail, Exchange, LinkedIn, Yelp, Facebook and Foursquare.

We know a big part of your life is also spent in Evernote, Dropbox and other apps, so stay tuned.

Why should I connect my email? Is it secure?

The more you share with Tempo, the smarter your calendar will become and the more prepared you’ll be.  Synching Tempo to your email accounts lets Tempo enhance your calendar events with details including relevant emails, documents, excel spreadsheets, powerpoint and more.  Tempo is a venture backed company from SRI International and adheres to the highest standards of security. Your device data is secure with Tempo.  Please see our full Privacy Policy

Can I use Siri to create my meetings for Tempo?

Yes, Tempo supports Siri calendar input.  We were actually built in the same office that created the first Siri!

Tell Siri: “Create meeting Coffee with Jon at Starbucks for tomorrow at 10AM” and Tempo will find the relevant information and add this event to your Tempo calendar.

How do I edit the Running Late message?

From the event summary page, you can tap the “I’m late” icon at the bottom right, and let the organizer or all of the attendees know you’re running late via text message or email.  Choose denominations of 5, 10, 15, 20 or 30 minutes late.

You can customize your “I’m late” message by clicking on the settings icon.  Scroll to the “General” settings section and click on “Running Late” to personalize your message.

How do I turn off native calendar alerts so that I only receive Tempo alerts?

Please follow these steps on your iPhone:

1. Go into your iPhone “Settings” and tap “Notifications”
2. Navigate down to your “Notification Center” and select “Calendar”
3. Turn the “Notification Center” to “Off”
4. Select “None” for the Alert Style
5. Turn “Badge App Icon” to “Off”
6. Turn “View in Lock Screen” to “Off”

For more detailed instructions with images, navigate with your iPhone to:
Settings > General > Alerts Enabled

You’ll now be on the “Calendar Alerts” page.

Scroll to the bottom and select the  link:  “Turn off alerts for the built-in Calendar App by clicking here”

Why can’t I connect my Microsoft Exchange 2003 email to Tempo?

Tempo connects with Exchange 2007 and later. Tempo also supports other providers like Gmail, Yahoo, IMAP etc. Tempo does not support Exchange 2003 and does not have plans to support Exchange 2003. We ask that you contact your internal CIO or IT person to upgrade your Exchange.

Does Tempo support login from multiple devices?

Tempo does not presently support multiple devices.  The Tempo experience has been optimized for your iPhone. Although Tempo will work on your iPad, there may be UI or other bugs as we have not tested on the tablet. We are working quickly to introduce login capabilities so stay tuned…

How can I edit the suggested locations and contacts for my Tempo event?

Presently, editing the suggested contacts and locations is not available.  Tempo presents it’s best suggestions in rank order.  As you use the application, Tempo learns and it will begin to learn.

One way to quickly improve the results is to be a bit more detailed in your title (eg including both the person’s first and last name) and/or putting the exact location into the Location field. In the future, we will introduce ways for you to Edit your suggestions.

Tempo is not adjusting to the time of my current location. What can I do?

Tempo should default to display time based on your current device location.  If Tempo is not accurately displaying the current time, this can be updated with the following adjustment(s) to your iPhone or Tempo time zone settings:

Time zone can be set in 3 places:
iPhone time zone
iPhone Settings -> General -> Date & Time
Preferred value is “Set Automatically”, which uses current location to determine timezone
iPhone native calendar time zone
iPhone Settings -> Mail, Contacts, Calendars -> Calendars Time Zone Support
Preferred value is “Time Zone Support Off”, which uses current location to determine timezone
Tempo time zone
Tempo Settings -> Time Zone
Preferred value is “Local Time”, which uses current location to determine timezone.