Tempo AI Privacy Policy

Welcome! First, here’s a snapshot of the key privacy points in our privacy policy:

Our App builds on your calendar invites by consulting other information on your device and in other accounts, but only after you instruct the App to consult each one.
The information the App gathers from your usage may be analyzed in aggregate to improve the product user experience or in order to publish aggregate statistics.
We may use independent contractors to review our recommended event and meeting enhancements under confidentiality restrictions to improve their accuracy.
We don’t share your personal information with third parties for direct marketing purposes nor sell information that identifies you as an individual.

This policy applies to the collection, use and transmission of data within Tempo’s smart calendar mobile application (“App”). For information about our services, please visit our website at www.tempo.ai.

This policy is effective as of, and was last updated on, May 18, 2012.

Our Commitment to Your Privacy

Thank you for visiting the Tempo AI, Inc. (“Tempo”) App. This Privacy Policy describes:

how and why we collect certain information from you via the Website and the App;
how we use and with whom we share such information;
how you can access and update such information; and
the choices you can make about how we collect, use and share your information.

If you have any questions regarding this Privacy Policy or our information collection and use practices, please contact us using the information in the “Contact Us” section below.

Tempo’s App provides smart calendar functionality to help you get the most out of your day and the appointments on your mobile device. To do so, we ask you if we can consult other information stored on your mobile device or across your cloud (eg Evernote, Dropbox etc). With your permission, we use this information to put relevant information about your meetings within easy reach of your calendar and make that information one-click actionable. Please read on for details of how we run the App.

Information We Collect

Non-personal Information. Like most mobile applications, we may collect certain technical information about your use of a mobile application when you use the application, and generally this is not information that could be used to identify you without reference to other information (collectively, “Usage Information”). For example, we may collect your mobile operating system type, browser type, mobile device type, the identity of your internet service provider (ISP), and/or frequency and duration of App usage. This does not include demographic information about you. We track and reference your Usage Information, to better understand how effective our Apps are and how visitors interact with them.

Your Submissions of Personal Information. You have the opportunity to submit Personal Information to us through the App in several ways:

Account Information. If you create an account you submit your email address to us and create a password. We refer to these items collectively in this policy as “Account Information.”

Calendar Information. The App may be used by integrating your local, Google, or Exchange calendar or a similar calendar at your direction If you choose to use your existing calendar, the App will have access to any such calendars you indicate you wish to integrate.

Third Party Account Information. The App offers you value by integrating information from your accounts with other applications and services. When you initialize the App, it will ask if you would like to consult such third party services such as Gmail and Google Maps, as well as your device storage and, at your option, your address book. Upon your request, the App will use the information you input about these accounts, such as (i) your username and password for the applicable account; (ii) your profile within that account; (iii) any unique user ID associated with that account by the third party provider; and (iv) the contents of that account, which may include items like your contacts, location, or email correspondence contained in the account. For your device storage or address books, their content may also be referenced to improve the information the App has about your appointments and meetings. We refer to these items collectively in this policy as “Third Party Account Information.” We ask your permission before accessing any particular Third Party Account, but once we have obtained your permission to access any particular account we will not separately ask your permission to access any piece of information in that account or to otherwise permit the App to interact with Third Party Account Information. Please do not give your permission for us to access a third party account if you do not want us to have access to the associated Third Party Account Information.

Location Information. You may allow the App to use your location through the standard Apple location permission pop-up if you use the App on an iPhone or by turning on “location services” on your Android phone. If you click to allow or have location services on, the App will continue to use your location to improve the functionality available to you through the App, for example by suggesting locations for a meeting nearby.

As of the date of this policy, you can choose to allow the App to access and use information from the following third party accounts to improve your App experience: Gmail, Exchange, Yahoo Mail, Hotmail, Google Maps, Salesforce, Dropbox, Evernote, FourSquare, Facebook, Opentable, Starbucks, Uber, and LinkedIn, among others. Once you have enabled access to any of these third party accounts, the App will continue to refer to that account until you disable access by updating your App settings to opt back out of such individual account access.

App Learning. To make the App more useful for you, our systems track the selections you and other users make over time that show which of our suggested additions to your calendar event was most relevant or useful (“Learned Information”). For example, if you identify a dinner companion as “Jonny D” and click to associate the contact information for a “John Dilinger” in your calendar event, our App will suggest John Dilinger as an attendee at a later dinner you say you have with a “Johnny D.” It may also suggest that a third party’s calendar note to meet with “Johnny D” in the same area is the same John Dilinger. You can always tell the App that its prediction was incorrect.

How We Use Information Collected from You

How We Use Your Personal Information

We may use the Personal Information we collect (including any information from other applications where you have consented to our accessing what is stored in that application) as follows:

Account Information

to sign you in to your account or to reference that account;
for our internal records, tracking, and business purposes;
to send notices to other users or other persons as you direct through the App;
to contact you in order to provide updates on our technology, policies, and procedures or about your account; and
to contact you to respond to your questions or to provide you with technical support.

Third Party Account Information

to display emails that may be associated with your calendar events and to suggest additional information for your calendar events based on your email;
to display notes or other records on your device or in your third party accounts that appear relevant to your calendar event, allow you to associate such items with the calendar event for easy access, and to suggest additional information for your calendar events;
to predict and save the location of your calendar event or help you access directions to the event;
to provide you with links to more information about people the App thinks may be associated with your event, such as their LinkedIn® profile;
to provide helpful information (such as the best place to park for your meeting, convenient access to relevant emails, associated meeting notes, agendas, flight statuses related to an event, restaurant menus for the event location, and relevant information from public services like Bloomberg, among many others ) to you within the App;
for our internal records, tracking, and business purposes; and
to complete commands or answer requests you make in the App.

Calendar Information

to form the basis for event intelligence within the App;
to compare against other App users’ calendars to highlight common events (including those associated with the one actually on your calendar and to populate information about your events based on what others’ have input;
for our internal records, tracking, and business purposes; and
to complete commands or answer requests you make in the App.

Learned Information

to help display more relevant suggestions for you within the App;
to generate, improve and access a shared calendar with other individuals if you opt-into such functionality;
for our internal records, tracking, and business purposes; and
to complete commands or answer requests you make in the App.

From time to time we may also use Personal Information gathered through the App to generate aggregate reports about our App usage or event attendance (“Reports”). These reports use anonymized, aggregate data and are constructed to avoid the identification of any particular individual within the data set.

How We Use Your Non-Personal Information

Usage Information collected from you is used for various purposes, such as:

to improve our products and services;
to customize the user experience of the App;
to administer the App; and
to analyze trends, track user movement and gather statistical information for aggregate use.

Sharing of Your Information

Unless we obtain your consent, we will not share your Personal Information with third parties other than as provided in this Privacy Policy. However, your cellular data provider will have access to information generated by the App to provide you with mobile service. We may share your Personal Information with third parties in one or more of the following ways:

Your Requests

You can use the App to send notices about your meeting to other attendees (e.g., that you will be late), in which case identifying information about you (such as a phone number) will be sent to the people you ask that we contact.

Affiliates

We may share your Personal Information and Non-Personal Information with any parent or subsidiaries, or other companies or entities which control, are controlled by or under common control with us, in which case we will require such parties to honor this Privacy Policy with respect to such shared information.

Third Party Service Providers

We may provide your Personal Information and Non-Personal Information to third party companies to perform services on our behalf, including e-mail delivery, hosting services, data backups, analytics, customer service and data analysis (e.g., we currently use Amazon to host data gathered by the App). We may use independent contractors to provide services on our behalf and they may have technical access your Personal Information in the course of providing those services. We require such third party service providers to agree contractually to maintain the confidentiality of the information disclosed to them and to not use your Personal Information for any purpose other than to provide services to us.

Safety, Security and Compliance with Law

We may disclose any information, including Personal Information, we deem necessary to comply with any applicable law, regulation, legal process or governmental request, to enforce our rights or to protect the safety and security of our App or other users.

Business Transactions

In the event we undergo a business transition, such as a major investment transaction, merger, acquisition by another company, or sale of all or a portion of its assets, we may transfer your Personal Information to the actual or intended investor or successor organization in such transaction or permit its examination under confidentiality restrictions by our counterparty. If material changes to our privacy practices will occur as a result of the business transition, we will make a reasonable attempt to notify you by posting a notice within the App and/or by sending you an email alerting you to the business transition.

Accuracy Review

In rare instances we use individuals to review our past or potential calendar recommendations and associated information, which may, for example, include the calendar event and a location our systems associated with that event, to assess how well our technology is functioning. These may be Tempo employees or independent contractors, and some may be located outside of the United States. These reviewers see only tiny subset of the event-associated information from any group of users and for any particular event – they cannot access any user’s personal calendar. Before requesting an accuracy review we take all reasonable steps to obfuscate personal details from the data shared with the reviewer.
We use a limited number of these contractors, who must sign an agreement requiring that they keep anything they see in this process confidential and limiting their use of any information they see to the purpose of evaluating the technology and improving it.

Reports

In the future, we may share Reports with third parties who may be interested in their statistical conclusions.

Other Third Parties

As of May 30, 2012, we do not engage in any direct marketing or targeted third party advertisements, either via e-mail or through the use of cookies or other technical means within the App and therefore do not use your username or e-mail address for such purposes. We are therefore not subject to the requirements of California Civil Code 1798.83.

How to Access and Update Your Personal Information

At any time, you may contact us to request that we make changes to your Personal Information or delete your account entirely. If you contact us to request that we delete your account, we will delete your Account Information within 24 hours. Other information gathered by the App will be cycled off of our servers within about six weeks. You can also delete the information the App has about you within the settings of the App, so you should do this before deleting your account if you want your information off of our systems in less than about six weeks.

However, Learning information will remain on our servers because it helps us continue to improve our products and is relevant to optimizing systems for other users. For example, we may still use Learning Information that indicates a particular Starbucks is a common meeting place for users in your industry and location in order to suggest it to similar users after you delete your account.

We provide an in-App mechanism allowing you to see which items of Personal Information we possess about you and modify those items. If you have trouble accessing this feature, please email us at privacy@tempo.ai and we will assist you.

How We Secure Your Information

Tempo uses reasonable administrative, technical, and physical security measures to protect user’s Personal and Non-Personal Information, online, offline, and in cloud storage. When you use our App in conjunction with a third party account, the applicable third party controls transmissions to and from its servers, including any security on those transmissions.

We use cloud service providers to host some of our services and we may change cloud providers at any time without updating this policy or notifying you specifically. Generally we select hosting, backup, and other cloud service providers who store information we send to them behind firewalls or similar mechanisms.

Transmissions between our systems and individuals performing an Accuracy Review, as well as all transmissions between the App and Tempo servers, are conducted over HTTPS. Transmissions to and from third party accounts are secured according to the standards used by those accounts.

Our employees are generally subject to restrictions that limit their use of information obtained from us to what’s necessary to serve you or improve the App.

While we take reasonable precautions against possible security breaches of the App, our customer databases, and records, no Internet transmission is completely secure, and we cannot guarantee that unauthorized access, hacking, data loss, or other breaches will never occur. We urge you to take steps to keep your Personal Information safe (including your Account Information and Third Party Account Information), and log out of your accounts after use, if applicable.

Our Policies Concerning Children

The App is not intended for children under the age of 13 and we do not knowingly collect any Personal Information from such children. Children under the age of 13 should not use the App or our online services at any time. In the event that we learn that we have inadvertently gathered Personal Information from children under the age of 13, we will use our best efforts to erase such information from our records.

Changes to Our Privacy Policy

If we decide to make material changes to our Privacy Policy, we will notify you by placing a notice in the App.

Contact Us

If you have any questions, comments or concerns regarding our Privacy Policy and/or practices, please send an e-mail to privacy@tempo.ai.

Attn: Privacy
Tempo AI, Inc.
333 Ravenswood Ave
Menlo Park, CA 94025